Get help when you need it & clear answers to questions as they arise.
Work in sustainable time blocks to perfect and protect your business operations.
Maintain momentum to solidify your key business systems & processes.
You can count on
Flexible support options: support tickets submitted via online form or video chat up to the maximum time included with your package.
Responses to submitted tickets within 48 hours on our business days.
Scheduled video calls in 30-minute increments.
Option to schedule same-week calls to address your most pressing needs.
Access to download any recorded video responses or scheduled sessions.
Here’s how it works
You choose either the mini support plan (6 tickets/60 minutes) or the all-in package (12 tickets/3 hrs).
Monthly allowances (time or tickets) do not roll over and must be used between the 1st and last day of each month.
When requested & scheduled, we meet for 30-minute sessions to address one thing on your plate. You can use these calls as a how-to session, as a working session to set up a portion of a system, or to record a video for SOP documentation.
We will use our proven EDIT framework:
Together, you & I will EXAMINE the issue or challenge
Together, you & I will DESIGN the solution
You & your team will IMPLEMENT the plan
You & your team will TRACK progress & TWEAK as needed
It is vital that the parties closest to the issue/challenge OR with the most knowledge join us on any how-to or working session calls. Their participation will significantly impact success.