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Your business, efficient and resilient through standardization & training.

“It was important for me to work with someone who understood operations and leadership. Odette has the full understanding of those and the systems that my business operates in.”

Your Opt-in

New team members?

Transitioning to a new business tool?

Don’t wait for unplanned disruptions or growth spurts to get your business operations in order.

Build efficiency & resiliency with standard operating procedures (SOPs) & continuous team training.

You are a planner who appreciates the efficiency of
technology and you need a collaboration partner who:

Can confidently & competently assist you with strategic decisions.

Values clarity, authenticity, and flexibility.

Will help you elevate your business operations.

Is a fact-finder to complement your creativity.

Has worked with small teams of 10 or less.

Works expertly in the Google ecosystem.

You love what you do and you have an awesome team but you are barely holding everything together.

You recognize that business growth will continue to be limited if you are buried in the daily details, tirelessly answering questions, and tracking or reviewing everything.

Being buried in the operational details is exhausting and it’s not sustainable.
You are ready to make a change.

Hey there! I’m Odette,

and I truly care about your business and its success. I see you, passionately worrying about your business baby. I see you, doing all you can to align your processes and your team with your vision. Let me help. 

We may not know each other yet, but I wouldn’t offer to serve you if I didn’t care deeply about helping you elevate these aspects of your business. 

What you envision is what I strive to help you achieve.

I’ve been a trainer and operations/process nerd for over 30 years starting with my days in banking, throughout my active duty military service and, most recently, serving teams like yours in my current role as Business Efficiency, Standardization & Training (BE.S.T.) consultant. And, even if it’s just you right now, you are still a team.

I’m not the set-it-up-and-leave-you-to-it type of collaboration partner. When we work together, you can count on having the help you need to get to the other side of success. With me, you can look forward to finally getting your processes documented without doing it all alone.

Odette is a superstar!

We wouldn’t have been able to launch our ClickUp without her guidance and support. Her teaching style and never-ending patience make her one of the best consultants we’ve ever worked with and we highly recommend her!

Patricia Osei-Boateng
EarPeace

Work with me to once-and-for-all

Prepare the foundation. 

Build your business on systems that will scale with you. Foundation systems, such as a Systems Assessment, are building blocks that help you make strategic decisions. 

Protect the business.

With your foundation in place, your processes documented and your team trained, you now have the freedom to create, innovate, disrupt, elevate, and scale without worrying about daily details.

Progress bit-by-bit. 

Continuous improvement is how you build a culture of consistency and efficiency. Our goal is to eventually extricate you from the daily details through workflow building, process documentation, team training, and systems setup. Every action is intentional.

Prepare the foundation.

Build your business on systems that will scale with you. Foundation systems, such as a Systems Assessment, are building blocks that help you make strategic decisions. 

Perfect the processes. 

Person B did it this way but now Person C is doing it that way and both deviated from your way. Your business needs consistency in the form of standard operating procedures (SOPs) and team training.

Protect the business.

With your foundation in place, your processes documented and your team trained, you now have the freedom to create, innovate, disrupt, elevate, and scale without worrying about daily details.

Are you wondering yet why I call you Chief?

Certainly, it’s a title I bring from my military days but check out Dictionary.com’s definition of the term.

You ARE the Chief of your business! You are Distinguished, Innovative, Visionary, and Consistent. These traits are reflected in a business that is strong, efficient, and resilient.